Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gretchen Coates

Gretchen Coates

September 30, 2024

5  out of  5
rating by Gretchen Coates
"Always a good conversation. Very insightful and knowledgeable"
We responded:
"Gretchen, thank you for the great review. It’s always a pleasure working with you. Thank you for being my customer. Lino Reale State Farm insurance"
Profile photo of Matthias

Matthias

September 23, 2024

4  out of  5
rating by Matthias
"Very friendly and easy to work with. Customer service was excellent!"
We responded:
"Matthias, thank you for the review. You are appreciated!! Lino Reale State Farm insurance "
Profile photo of Lauren Yogis

Lauren Yogis

September 19, 2024

5  out of  5
rating by Lauren Yogis
"Always super friendly and helpful! Great service all around!"
We responded:
"Lauren, thank you for the fantastic review. We appreciate you. Thank you for being my customer. Lino Reale State Farm insurance "
Profile photo of Richard Morgan

Richard Morgan

September 17, 2024

5  out of  5
rating by Richard Morgan
"Alina helped me with a change in my insurance policy that took less than 2 minutes phone time and a very prompt email, with photos. All very well done, and thank you Alina."
We responded:
"Richard, thank you for the wonderful review. We definitely appreciate it. Thank you for being my customer. Lino Reale State Farm insurance "
Profile photo of JT Tunnicliff

JT Tunnicliff

September 16, 2024

5  out of  5
rating by JT Tunnicliff
"Alina at Lino Reale Insurance Agency is a rock star. Knowledgable, efficient, responsive, friendly, and helpful! Lino Reale Insurance is the place to go!!!"
We responded:
"JT, thank you for the review. It’s always a pleasure working with you. Appreciate your loyalty throughout all these years. Thank you for being my customer. Lino Reale State Farm insurance "
Profile photo of Kara Conklin

Kara Conklin

September 16, 2024

5  out of  5
rating by Kara Conklin
"Kind and professional to work with Alina on obtaining insurance cards for a mutual customer! I couldn't have asked for a more quick and easy transaction!"
We responded:
"Kara, thank you for the review. Please let us know if we can ever be of assistance. Lino Reale State Farm insurance "
Profile photo of Holly Conway

Holly Conway

September 16, 2024

5  out of  5
rating by Holly Conway
"Alina was great, easy to work with and efficient!"
We responded:
"Holly, thank you for the review. You are appreciated. Thank you for being my customer. Lino Reale State Farm insurance "
Profile photo of lance nielsen

lance nielsen

September 13, 2024

5  out of  5
rating by lance nielsen
"So I have been with State Farm insurance for over 44 years and Alina Thompson is probably the BEST agent I have ever had to talk to . Most agents ( as I am sure u have had to talk to ) make u feel unimportant or just tell u what they think u wanna know . Not Alina not even close not even ever !!!! . Alina tells u what u need to know . Takes the time to explain everything and will make sure you understand everything. On top of that Alina called me back a day or so later ( not because I asked her too ) but because she wanted to make sure if I needed anymore help . These days it’s incredibly rare to find someone ( let alone an insurance company)that goes the extra million miles to make sure ur ok . Well let me set the record straight here and now . Alina Thompson from Lino Reale State Farm office in Victor NY . She is the agent u need to talk to. Alina is my agent. And by the good grace of the Lord I am very lucky to have her as my agent AND you will be too !!!!"
We responded:
"Lance, thank you for the wonderful review. It’s always a pleasure working with you. I appreciate the loyalty you have shown to my agency over the many decades that you have been my customer. Look forward to continuing our business relationship. Lino Reale State Farm insurance"
Profile photo of Patti

Patti

September 9, 2024

5  out of  5
rating by Patti
"After just turning in my plates on a sold car I talked with Alina and she walked me through the process of canceling the coverage in just a few seconds. It was quick and efficient. She was both knowledgeable and professional."
We responded:
"Patti, thank you for the great review. It is always great working with you. Your loyalty is greatly appreciated. Lino Reale State Farm insurance "
Profile photo of Chris Skerritt

Chris Skerritt

September 9, 2024

5  out of  5
rating by Chris Skerritt
"Alina was the best !!! She helped get my bill in check after a ridiculous rate increase!! Thank you very much , Alina !!"
We responded:
"Chris, thank you for the review. Insurance prices, like all consumer goods prices, are increasing in New York. I’m glad we were able to help you out. Lino Reale, State Farm insurance "
Profile photo of Martha Wright

Martha Wright

September 6, 2024

5  out of  5
rating by Martha Wright
"Answered phone in person, very helpful & quick to respond!"
We responded:
"Martha, thank you for the review. You are appreciated. Lino Reale State Farm insurance "
Profile photo of Nicole Smith

Nicole Smith

September 5, 2024

5  out of  5
rating by Nicole Smith
"Alina was very knowledgeable and pleasant to speak with. I was looking for insurance from out of state and she was able to point me in the right direction! Thank you Alina for your guidance and upbeat attitude!"
We responded:
"Nicole, thank you for the review. We appreciate it and we look forward to working with you. Lino Reale State Farm insurance "
Profile photo of M Bink

M Bink

September 3, 2024

5  out of  5
rating by M Bink
"Alina Thompson at this office is a delight: kind, attentive, and prompt; I am grateful to have her help me stay on top of my account. I've been a customer with this branch for years and I am thankful for their stellar communication."
We responded:
"Thank you for the great review. We are grateful that you have been my client for many years. Lino Reale State Farm insurance "
Profile photo of Martie Staser

Martie Staser

August 30, 2024

5  out of  5
rating by Martie Staser
"Alina was very helpful this afternoon to get me quick quote and ID cards. Much appreciated."
We responded:
"Martie, thank you for the great review. We appreciate you. Lino Reale State Farm insurance "
Profile photo of Dave Fletcher

Dave Fletcher

August 30, 2024

5  out of  5
rating by Dave Fletcher
"Alina had my issue corrected and emailed to me before we even got off the phone, thanks!"
We responded:
"Hi Dave. Thank you for the review. We always strive to provide service excellence. We appreciate you. Lino Reale State Farm insurance "
Profile photo of Rick Dean

Rick Dean

August 27, 2024

5  out of  5
rating by Rick Dean
"Easy to talk to and get business done ! Thanks again!!"
We responded:
"Rick, we appreciate the great review. Thank you for being our customer. Lino Reale State Farm insurance "
Profile photo of John Shea

John Shea

August 27, 2024

5  out of  5
rating by John Shea
"Tyler made the whole process easy to transition my insurance to State Farm and rates were very competitive. Thank you!"
We responded:
"John, thank you for the great review. We are very happy that you’ve decided to be one of our customers at my agency. You are appreciated. Lino Reale State Farm insurance "
Profile photo of Orange Banana0666

Orange Banana0666

August 23, 2024

4  out of  5
rating by Orange Banana0666
"Alina was a big help correcting things on my account. Would give 5 stars if my ins would stop fluctuating. Overall, happy with my experience with Alina and Lino as a whole."
We responded:
"Thank you for the review. I wish we can control pricing fluctuations but unfortunately, we have no control over that. We are, however, always available to provide you with service excellence. We appreciate you and thank you for being my customer. Lino Reale State Farm insurance "
Profile photo of G O

G O

August 23, 2024

5  out of  5
rating by G O
"I called Lino Insurance and was quickly connected to Alina who found the problem in my policy and explained what needed to be fixed all in a timely manner."
We responded:
"Thank you for the great review. We certainly appreciate you. Lino Reale State Farm insurance "
Profile photo of Mike Britton

Mike Britton

August 21, 2024

5  out of  5
rating by Mike Britton
"Love State Farm everyone is so polite and very helpful I highly recommend ALL your insurance needs through State Farm thanx again Lino your your best!!!"
We responded:
"Mike, thank you for the great review. It’s always a pleasure working with you. Lino Reale State Farm insurance "
Profile photo of Matthew Apple

Matthew Apple

August 21, 2024

5  out of  5
rating by Matthew Apple
"Alina was very knowledgeable and professional. She calculated everything I asked her to do, and provide all information I requested. Thank you for excellent customer service."
We responded:
"Matthew, thank you for the great review. It’s always great working with you and your family. Lino Reale State Farm insurance "
Profile photo of lisa cox

lisa cox

August 21, 2024

5  out of  5
rating by lisa cox
"Alina was very helpful."
We responded:
"Lisa, thank you for the great review. We appreciate you. Lino Reale State Farm insurance "
Profile photo of Rob Phillips

Rob Phillips

August 20, 2024

5  out of  5
rating by Rob Phillips
"I have gone through Lino Reale for insurance for several years now. I would recommend everyone give them a call for a quote. They're very friendly and helpful."
We responded:
"Rob, thank you for the amazing review. It’s always a pleasure working with you. Lino Reale State Farm insurance "
Profile photo of Jordyn Rice greenberg

Jordyn Rice greenberg

August 20, 2024

5  out of  5
rating by Jordyn Rice greenberg
"Alina was very helpful to me when I encountered a stressful situation. I felt supported during a time when I felt devalued by an outside provider. Thank you for guiding me and being there to listen."
We responded:
"Jordyn, thank you for the great review. We are always here to help you and to provide the best service possible. Lino Reale State Farm insurance "
Profile photo of sarena kushner

sarena kushner

August 20, 2024

5  out of  5
rating by sarena kushner
"The person I communicated with was very nice and helped relieve the stress I felt what it said my payment didn't go thru"
We responded:
"Sarena, thank you for the great review. We are always available to provide you with service excellence. Lino Reale State Farm insurance "