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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Limbeck

April 17, 2024

5  out of  5 rating by Joseph Limbeck
"Alina is friendly, courteous and very efficient! I’d work with her any time."
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Jose Morillo

April 15, 2024

5  out of  5 rating by Jose Morillo
"Great customer service"
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Amanda Vargo

April 11, 2024

5  out of  5 rating by Amanda Vargo
"Alina sent a very kind text message reminding me that our bill was due. She was prompt to let me know that it was paid and that everything was settled. Thank you Alina!"
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Dana Driscoll

April 11, 2024

5  out of  5 rating by Dana Driscoll
"Alina was very courteous, quick and professional helping us get our State Farm accounts in order!"
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suzanne redonnet

April 11, 2024

5  out of  5 rating by suzanne redonnet
"Very friendly and helpful office. It is so satisfying to speak to a real person who knows who you are rather than a recording. They have always been there to help when I needed it. Would definitely recommend!"
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Mark Foreman

April 9, 2024

5  out of  5 rating by Mark Foreman
"The experience was delightful and she is an asset to your business. Extremely personable and my intuition tells me that she possesses great family values 😊"
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Toni Beehner

April 8, 2024

5  out of  5 rating by Toni Beehner
"We have been clients of Lino Reale State Farm for many years. We appreciate the personal responses to our concerns/questions re: policy changes or claims. Excellent customer service...A shout out to Alina today for her assistance."
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mary bolton

April 4, 2024

5  out of  5 rating by mary bolton
"She addressed my concerns and solved them. Thank you for your friendly demeanor and haste !"
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Bill Bross

April 1, 2024

5  out of  5 rating by Bill Bross
"I called the office today and spoke with Alina. We had a delightful conversation and she answered all my questions. I am very pleased with Alina and Leno is luck to have her on the staff."
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Tung Truong

March 28, 2024

5  out of  5 rating by Tung Truong
"Recently chose Lino Reale agency to handle my car, auto and home insurance needs. Tyler was extremely responsive and I couldn’t have asked for a better experience. He made it an easy choice for me to do business with the agency."
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Lisa Boje

March 28, 2024

5  out of  5 rating by Lisa Boje
"Everyone is very friendly, and helpful. I've had a great experience getting insurance through their office. Great rates on my car and homeowners policies too! I would highly recommend them."
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Michele Shone

March 25, 2024

5  out of  5 rating by Michele Shone
"Helpful, friendly service!"
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RAY Ortiz

March 23, 2024

5  out of  5 rating by RAY Ortiz
"Lino and the team does a great job. Have a question or a problem, call Lino at Statefarm in Victor ny."
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Whetherly Gharzouzi

March 22, 2024

5  out of  5 rating by Whetherly Gharzouzi
"Called to remove a car from my policy and also inquire about Driver Safety course recommendations. Alina was very helpful and made the process very easy."
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Skye Trammel

March 22, 2024

5  out of  5 rating by Skye Trammel
"Been with Lino and his agency for quite a few years. Always have excellent service whenever required. 10/10 every time!"
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Kevin Ghyzel

March 20, 2024

5  out of  5 rating by Kevin Ghyzel
"I was looking for evidence that I paid for insurance on our rental property for filing taxes this year. Those documents were from early 2023. Chris was looking at my account info in less than 30 seconds. Since I pay online through a bank transfer the only thing Chris J could get me was a statement as a PDf once we understood the process, my method of payment was the sticking point, no invoice per say, he emailed me the necessary attachment within minutes. A pleasure to work with. Kevin G"
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Jody Cravotta

March 19, 2024

5  out of  5 rating by Jody Cravotta
"Everyone has always been very responsive and kind!"
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Karen Blodgett

March 19, 2024

5  out of  5 rating by Karen Blodgett
"Christopher was very knowledgable and helpful. He is very pleasant and exceeded my expectations. Thank you for the outstanding customer service!"
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Olena Czajkowski

March 18, 2024

5  out of  5 rating by Olena Czajkowski
"My experience with the Lino Real State Farm Insurance Agency was very positive when I initially contacted them for my Homeowners Insurance coverage They were very personable and interested in helping me by advising me of coverage and offering me the best insurance policy to meet my specific needs as a homeowner The agency was referred to me by my son who has had a good relationship with them for his insurance needs for many years Since he always found them to be of good help to him in advising him on his insurance policy I decided to go with them and Lino Reale as my agent Alina Thompson of office staff is very quick to respond and very helpful in answering customer questions and concerns as she did today when I called asking of the status of my insurance contract She immediately addressed my concerns and resolved the issue quickly I am a very satisfied customer"
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Michele Miner

March 18, 2024

5  out of  5 rating by Michele Miner
"Very courteous and highly efficient !"
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Tom Banas

March 18, 2024

5  out of  5 rating by Tom Banas
"Great office, agents are very helpful and answered all my qyestions"
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Susan Ross

March 18, 2024

5  out of  5 rating by Susan Ross
"Called for a copy of policy received in minutes. Alina super helpful and very professional. Thanks for your great customer service."
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James Bellis Jr.

March 18, 2024

5  out of  5 rating by James Bellis Jr.
"I just want to share my experience with Alina this morning. She was very kind , courteous and professional with the handling of my billing concerns today. This is one of reasons I am a customer with State Farm."
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W01195 OP01

March 18, 2024

5  out of  5 rating by W01195 OP01
"Alina was very helpful… even taking care of a concern I had called about earlier"
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Clyde Williams

March 15, 2024

5  out of  5 rating by Clyde Williams
"Alina picked up her phone this morning during what I consider "normal working hours" and that was pleasing for me. I usually get the 800 generic State Farm answering service when I call my current agent downstate. I look forward to the new relationship I'll have with the Reale agency. Thank you, Alina for your speedy response :-)"